We understand that sometimes it's not possible to be home during your delivery window. That's why we've designed our delivery process to be as convenient as possible. We deliver products in insulated bags with ice packs and dry ice if needed, which means that your order can sit outside your home for a few hours after delivery without spoiling.
If you're not home when we deliver, we recommend that you retrieve your order as soon as possible. We suggest that you open your order and store the items as quickly as possible to ensure maximum freshness.
If you have any additional questions or concerns about our delivery process or need to reschedule your delivery, please don't hesitate to reach out to us at firstname.lastname@example.org. Our support team is always here to assist you with any questions or concerns you may have.