We're sorry to hear that you're experiencing issues with the payment process. Here are a few steps you can take to try and resolve the issue:
Please ensure that all required fields are filled out correctly before proceeding to payment. Sometimes, a missing or incorrect field can cause issues with the payment process.
Try using a different browser or device. Sometimes, the issue may be related to your browser or device, so switching to a different one may help.
Clear your browser's cache and cookies. Temporary files can sometimes cause issues with the payment process.
If the issue persists, please don't hesitate to contact us at firstname.lastname@example.org. Our support team is always here to help you troubleshoot any payment issues you may be experiencing.