Ordering
- Do you deliver to my area?
- What are your delivery times?
- How can I change my shipping or billing address?
- How do I use a promo code or coupon?
- Can I return or exchange an item?
- How can I cancel my order?
Delivery
- What are your delivery fees?
- What should I do if my delivery is late or has not arrived?
- Can I change my delivery address after my order has been placed?
- When will my order be delivered?
- What should I do if I receive the wrong item or my item is damaged?
- What should I do if I have not received my order?
Website Trouble
- How do I report a problem or issue with your website?
- How can I unsubscribe from your emails?
- How can I update my account information?
- I am experiencing issues with the payment process. What steps can I take to resolve this?
- I am experiencing difficulty accessing certain pages or features on your website. What steps can I take to resolve this?
FAQ
- What's the best way to get in touch with customer service regarding my delivery-related questions or issues?
- What do I do if I am not home to receive my delivery?
- What are the different ways I can get in touch with customer service for questions or issues related to my order on Locale? Is there a preferred method of communication?